The last several times that I have been in my local Chevy dealer, Maxie Price, I have dealt with Steve Kelly in the Service Department. Steve always remembers my name and he is professional, friendly and he gets the work done with a good attitude. They have a comfortable lounge area too with two big televisions and some seriously bitter coffee if you get there early. Now if I can just save up for a ‘Vette ZR1. You can call him if you want at (678) 527-8058 or (770) 466-4444.
You can even walk around the lot and look at the ‘Vettes and somebody will ask to help you if you need it. The times that they asked me, there was no pressure just a little friendly banter.
Why am I writing this? Because it is unusual to find people that seem like they care if you are a satisfied customer. I think my brother-in-law Steve does. Just kidding, we aren’t related and I never saw him before I met him at Maxie’s.
This past Friday, Steve handled the emissions on my Chevy. Something was wrong with a fuse so they had to fix it but they didn’t charge anything for that. When I was leaving, I dropped my credit card, and drove off without it. I got down the road and realized I’d lost it. Before I could get home, Phil (one of the other service writers) had called to say he found the card and would hold it for me. We had a laugh about how they had just bought pizza for the whole dealership with it. But the laugh was on them since the credit limit is only $100.
John Robert Conley 